Safaricom is a Kenyan based mobile operator founded in 1997 as a subsidiary of Telkom Kenya. Mpesa services were launched in 2007 by Vodafone for Vodacom and Safaricom, the largest network operators in Tanzania and Kenya. Since then the network operator has expanded its services to South Africa, Afghanistan, Albania, Romania and India.
In this page we are going to look at how Mpesa charges its customers for sending and receiving money via Mpesa.
All Mpesa Deposits are free of charge. Safaricom doesn’t charge its customers when depositing money in their Safaricom Mpesa lines. Again Mpesa registration is free of charge- you only need to visit the nearest Mpesa agent with ID card and you will be sorted out. Additionally getting Mpesa statement is free of charge.
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Mpesa charges an individual when withdrawing money from his/her Mpesa account. Transfers to other Safaricom Mpesa lines are also charge. The maximum amount you can send via Mpesa is KES: 70, 000 per single transaction. Again the maximum daily transaction is KES: 140,000. Safaricom charges more when sending more to those who have not registered with Mpesa or to other network operators such as airtel.
As illustrated in the Mpesa charges chart below, you can clearly see the minimum you can withdraw from Mpesa agent is KES: 50
Safaricom Mpesa Charges Table 2018
Withdrawal from M-PESA Agent
Transfer to Unregistered Users
Transfer to other M-PESA Users