how to check kplc token balance
Kenya Power Telegram Bot

How to check KPLC Token Balance using Telegram

Established agencies in Kenyan are embracing a new digital innovation.

At this point, the manual approaches to serving customers have since been overtaken by the advancement in technology and now you can access and use most services from the comfort of your bed.

Telegram Messenger is probably the first messaging application that integrates bots on its platform.

This, coupled with the fact that the capacity of the group is much larger than that of WhatsApp, and hence makes it to top the list of the most favorite apps many institutions use to offer services to their customers.

Also Read: Best Shopping Sites in Kenya

Kenya Power Limited, formerly known as Kenya Power and Lighting Limited or KPLC has a telegram bot one can use to check last purchase of prepaid tokens.

You can access your last five purchases you’ve made thanks to the Kenya power bot.

The bot’s answer is incredible. The only downside is that you can no longer buy pre-paid tokens through the telegram platform.

How to access the Telegram Kenya Power Bot

  1. If you have not yet installed the telegram app on your smartphone, you first need to download it.
  2. After the installation is complete and after you’ve registered, search @KenyaPowerBot and click “follow”

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The Kenya Power Telegram bot will welcome you with this message,

Welcome to @KenyaPowerBot. Here you can check your last purchased token, postpaid bill, monthly charge etc.

  1. Upon clicking the menu button, you will be presented with the following options
  • Last 5 tokens,
  • Last Token
  • Monthly Charge
  • Debt
  • Postpaid
  • Feedback
  1. In case you select any of the above options; you will be prompted to enter your meter number and the bot save the meter number in the database, so you don’t have to input your meter number every time you want to query something.
  2. The good news is that you can query results for different meter numbers and above all the bot will remember all your queries.

What’s your opinion on this innovative approach? Share it in the comment box below

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